PCS Conference Monday Late Afternoon.

We supported a staffing campaign, a grading review, safeguards for staff in benefit & UC service centres and to measure call quality by outcomes rather than call recording.

We agreed to negotiate a co-location framework, improve safe levels of CCOs, get better support for workplace stress and an end to hot desking.

We called for a stop to FDA poaching our manager members. 

The conference day was closed by our own Bash Chilwan moving the DWP Group accounts. 

 

We'll be back tomorrow.