Friday 22 January 2010

Good News on Contact Centres?

I have read the latest bulletin on the telephony and processing transformation project.

PCS is not getting much information locally or regionally but hopefully that will soon change.

There does appear to be meaningful talks and maybe this has delayed some decisions.

I am mildly optimistic that we may be able to get a better deal on the situation here in Leicester.

But I'm not holding my breath...

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